Services for Every Component of Your Network

Enhance your company’s offerings and reliability while reducing the internal stress associated with managing a network around the clock.

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Our Network Services

Services Tailored to Your Business Needs

At CCI, we work with providers just like you every day. Those providers are committed to offering reliable service to their customers and subscribers with ironclad uptime and security. However, internal resources are holding you back from exploring the latest software and hardware, which gives the appearance of a sluggish/tarnished/inferior network.

There’s no reason to stack responsibilities on top of a small team and expose yourself to costly errors and outages when there are outsourced solutions available with proven results. But, we get the hesitation associated with a short-term cost burden and potential disruption. That’s why our people talk to your people every step of the way. You name the scenario and we’ll be there to help.

Expand your team with outside resources and decrease the likelihood of a sudden standstill in productivity, so your steps feel a little lighter each day your network improves.

Whether you’re designing a plan, constructing a network, making an update, or monitoring daily activities, there’s a service to accommodate your needs.

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Services to Help You Grow

Services are best served à la carte. From engineering to mapping to consulting to monitoring, choose from a wide breadth of services to counter current and ongoing headwinds your company may be facing.

Field & Design

Enhance network performance and increase profitability with complete solutions. Leading technologies and best practices can boost your network’s capacity with added features to set your company apart from the competition.

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Contact Center

Call support is the first touchpoint for your end users. Guarantee the best customer experience with 24/7 assistance, 365 days of the year with expert U.S.-based agents and technicians. Determine whether a shared or dedicated resource will fit your customer needs to decrease churn, increase sentiment, and maintain a strong hold on your market.

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Network Operations Center (NOC)

Engage in network monitoring and use technical expertise to identify points of failure which could impact your end users. Prevent costly truck rolls with proactive network surveillance to grow your revenue, network, and increase reliability to satisfy your customers!

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Expert Services

How do you define an expert in their field? Are they experienced, educated, continuously trained and certified, or able to point to a list of achievements and accolades? Pick an expert who is right for you, who speaks your language, and understands your culture.

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Network Assessments

Find solutions to create viable business outcomes for your company and network. Look forward and futureproof your company by making educated decisions with preconstructed roadmaps to control costs, drive growth, and increase sentiment.

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Let's Talk About Price

Pricing Conversations Do Not Have To Be Taboo

Services have become a staple of the world economy within B2C and B2B markets. The goal is not to lock in a price and forget about it. Rather, a service involving a network to serve hundreds-to-thousands of end users will always be top of mind.

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Recommendations Tell the Story

“CCI has been good for us. Took a surge of over 1000 extra calls last month—due to some CSRs out—without any issues. Quality team who learns and asks questions.”

Tim Alexander | Amplex Internet (Wood County, Ohio)

“They have always come through in the end. They have gone above and beyond to offer extra support in ensuring that everything is working as it should.”

All West Communications (Kamas, Utah)

“CCI has always gone the extra mile, even when we frequently changed directions."

ImOn Communications (Cedar Rapids, Iowa)

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The Numbers

Measuring an Outcome Speaks Volumes

Over the years, a stellar team of experts was established across every part of our business to ensure no matter who is assisting you with your solution, your experience is will be nothing less than exceptional.

Service Providers Served

Services for Vendors

Evaluate your network to assess strengths and weaknesses.

A network assessment can provide insights into the strengths of your network, but most importantly, identify the cracks and vulnerabilities which may need attention. Assessments are detailed analyses collected, analyzed, and summarized by experts who hold accuracy to the highest esteem.

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Resources to Help You Take the Next Step

Every decision you make deserves research to back it. Dive into some of the most popular articles from our learning center or view all of our educational resources aimed to make you the expert in whatever subject is important to you.

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