The Broadband Expertise Needed in Every Part of Your Network

Whether you need staffing support, engineering expertise, or help understanding your network software at a deeper level, we have an expert service for you.

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Explaining Expert Services

Your Needs Are Never One-Dimensional. Experts Can See All Angles and Find a Solution.

Our team realizes that your network is not a stagnant entity that is indefinitely self-sufficient. A considerable amount of attention must be attributed to network maintenance and growth to ensure that you reach your ambitious goals; both individually and from a network perspective. Expert services help to take some of the pressure off of you and step in as a helping hand when you need it most.

Explore some of our most popular expert services below and see how your network could be significantly improved by utilizing the help of an expert.

The Services

Meet the Services and the Experts Behind Them

Every piece of the network needs expertise in order for it to function at its highest level. The goal of our Expert Services is to make sure that no part of the network is left to function as “good enough”. At CCI, we believe that growth and improvement is always a possibility and is what we strive for every day. Unlike maybe any other service that we provide, our Expert Services really allow us to serve operators with the same growth mindset as all of us.

Staff Assist

In the current market conditions, hiring the right engineer is difficult. Over an extended period of 3 to 6 months or longer, searching for a qualified candidate gets expensive and becomes a headache for your human resources team.

Stop searching and hire a certified engineer today. Engineers are read to engage, deploy, and beginning implementing solutions for your team immediately.

Learn About Staff Assist

DOCSIS Expert

DOCSIS Expert was created for the ISP who owns a CMTS but likely has a team too small to be able to attribute the necessary attention to it to optimize its performance. By determining DOCSIS baseline, creating success plans for the future, and utilizing a virtual DOCSIS engineer if needed we help operators propel their networks towards future growth and success.

Learn About DOCSIS Expert

Proactive Network Maintenance (PNM) Expert

Proactive Network Maintenance (PNM) Expert was created to serve the operator who has a maintenance system in place but might be struggling to have the time and training they can dedicate to become proficient with the technology. Our experts step-in, interpret the data, give actionable steps to the network team, and educate your team on how to use the data in the future.

Learn About PNM-E

Pricing and Planning

If you’re like us, one of the first questions you have is “How much does it cost”?

Going into a conversation about a solution without a general idea of how much it is going to cost or what information might be needed to help come to a number can make anybody uneasy. Take a look at how we approach pricing and what drives the numbers you are curious about.

Learn More About Pricing

Recommendations Tell the Story

"The team we work with at CCI has been fantastic. They've aggressively fought to get pricing where we need and to beat competitor pricing. The technical staff has worked to understand our needs and propose solutions that work for us."

Dave Emery Telephone

"I have been impressed by the entire CCI team who has been helping us thru a difficult set of circumstances recently. Their eagerness to help coupled with the abilities and expertise they have are a refreshing combination that I am not used to seeing."

Jared HIghland Telephone Cooperative

The Stats

The team and experience needed to make your most ambitious network solutions a reality.

Trusted Advisors

Certified Engineers

Employees

Not Sure Expert Services Are For You?

If you aren’t sure what solution would be best for you and your network, you aren’t alone. To help you put your best foot forward, get in touch today.

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Hot Off the Press

Here are some resources that are really resonating today surrounding our Expert Services.

Explore the Learning Center

Don’t Make PNM the Most Underused Tool in Your Toolbox

“One organization reported that the next anticipated wave of almost 700 retirements would mean the loss of over 27,000 years of experience”, we are not replacing that skill in Cable. That means we have to adopt new technologies and methodologies, like PNM, to overcome the skills gap, speed up analysis and efficiently resolve problems.

6 Types of Network Assessments (Security, DOCSIS 3.1, IP Network, and More)

Do you know where you want to go but don’t have the map to get there? Are you wondering if your current network infrastructure can get you to the “network Nirvana” that you desire? The correct network assessment can tell you all of that and more.

How to Handle Engineering Staffing Problems Without Hiring

How thin can your engineers be spread before all the projects you have going with your expanding network prove to just be too much? How long will it be before inevitable burnout claims another one of your most valuable team members?