--- title: Staff Assist | CCI Systems description: Hiring the right engineer is tough. Over an extended period of 3 to 6 months or longer, searching for a qualified candidate gets expensive and becomes a headache for your human resources team. Stop searching and hire a certified engineer today. Engineers are ready to engage, deploy, and begin implementing solutions for your team immediately. image: https://info.ccisystems.com/hubfs/cci_staff-assist_man-laptop-assisting-min.jpg --- [Skip to main content](https://info.ccisystems.com/staff-assist#maincontent) [![CCI_logo_transparent_1000x550_RGB](https://info.ccisystems.com/hubfs/CCI_logo_full-color_RGB.svg) ![CCI_logo_white_transparent_1000x550_RGB](https://info.ccisystems.com/hs-fs/hubfs/CCI_logo_white_transparent_1000x550_RGB.png?width=1000&height=550&name=CCI_logo_white_transparent_1000x550_RGB.png)](https://www.ccisystems.com/) [Solutions](https://info.ccisystems.com/solutions) - [Access](https://info.ccisystems.com/services/access) - [Peering](https://info.ccisystems.com/services/peering) - [Core](https://info.ccisystems.com/services/core) - [Security](https://info.ccisystems.com/services/security) - [Data Center](https://info.ccisystems.com/network-solutions-group/products-services/data-center) - [Management](https://info.ccisystems.com/services/management) - [OSP Fielding & Design](https://info.ccisystems.com/field-design-services) [Services](https://info.ccisystems.com/network-services) - [Pricing & Process](https://info.ccisystems.com/pricing-process) - [Partners & Case Studies](https://info.ccisystems.com/partners-associations) - [Contact Center & NOC](https://info.ccisystems.com/contact-center) - [Network Assessment](https://info.ccisystems.com/network-solutions-group/products-services/network-assessments) - [Expert Services](https://info.ccisystems.com/expert-services) - [CX and Lifecycle Services](https://info.ccisystems.com/cx-lifecycle-services) - [Broadband Funding](https://info.ccisystems.com/rural-broadband-funding) [Industries](https://info.ccisystems.com/industries) [About](https://info.ccisystems.com/about-us) - [Careers](https://info.ccisystems.com/careers) - [Contact](https://info.ccisystems.com/contact) [Learning Center](https://info.ccisystems.com/learning-center) Open Search [Get Started](https://www.ccisystems.com/get-started) Search for topics or resources Enter your search below and hit enter or click the search icon. Close Search [Solutions](https://info.ccisystems.com/solutions) Solutions [Solutions](https://info.ccisystems.com/solutions) [Access](https://info.ccisystems.com/services/access) [Peering](https://info.ccisystems.com/services/peering) [Core](https://info.ccisystems.com/services/core) [Security](https://info.ccisystems.com/services/security) [Data Center](https://info.ccisystems.com/network-solutions-group/products-services/data-center) [Management](https://info.ccisystems.com/services/management) [OSP Fielding & Design](https://info.ccisystems.com/field-design-services) [Services](https://info.ccisystems.com/network-services) Services [Services](https://info.ccisystems.com/network-services) [Pricing & Process](https://info.ccisystems.com/pricing-process) [Partners & Case Studies](https://info.ccisystems.com/partners-associations) [Contact Center & NOC](https://info.ccisystems.com/contact-center) [Network Assessment](https://info.ccisystems.com/network-solutions-group/products-services/network-assessments) [Expert Services](https://info.ccisystems.com/expert-services) [CX and Lifecycle Services](https://info.ccisystems.com/cx-lifecycle-services) [Broadband Funding](https://info.ccisystems.com/rural-broadband-funding) [Industries](https://info.ccisystems.com/industries) [About](https://info.ccisystems.com/about-us) About [About](https://info.ccisystems.com/about-us) [Careers](https://info.ccisystems.com/careers) [Contact](https://info.ccisystems.com/contact) [Learning Center](https://info.ccisystems.com/learning-center) [Get Started](https://www.ccisystems.com/get-started) # Staff Assist Addressing engineering and staffing challenges for service providers. **Complete your projects smarter and faster.** [Get Started](https://info.ccisystems.com/contact) - [Home](http://www.ccisystems.com) - [Services](https://info.ccisystems.com/network-services) - [Expert Services](https://info.ccisystems.com/expert-services) - Staff Assist Certified Network Engineer ## Benefits of Staff Augmentation Services Staff Assist provides **access to an entire team of engineers** within short-term and long-term timeframes. If the engineer assigned to your network doesn’t have the solution, another engineer will.  From as little as a one to two-week engagement to monthly or quarterly commitments, **augmenting a project with expert talent** will get you on the fast track to your return on investment. ![cci_staff-assist_header_1000x500](https://info.ccisystems.com/hs-fs/hubfs/cci_staff-assist_header_1000x500.png?width=1000&height=500&name=cci_staff-assist_header_1000x500.png) Leveraging the expanded skills of customer solutions engineers and architects with diverse technical backgrounds brings decades of experience, expertise, and troubleshooting tactics into a **consolidated knowledge base**. Every tool set and process is tested for uninterrupted implementation and trusted escalation procedures. This service will make your team more productive at the start of the engagement, **relieve stress on management and recruiting** who are facing staffing challenges, and let your company focus on making money, not endless cycles of hiring. Getting started on a project now will give you a **better return on your investment** (ROI) later. One unseen benefit of utilizing staff assistance on your team is the **availability of a mentor** who will help teach your engineers. This allows an opportunity for **on-the-job learning** without putting more resources into team training. As you know, hiring a new candidate comes with an itemized list of overhead, including health insurance, retirement packages, vacation and sick time, overtime pay, and costs associated with development and training. ## Benefits of Staff Augmentation Services Staff Assist provides **access to an entire team of engineers** within short-term and long-term timeframes. If the engineer assigned to your network doesn’t have the solution, another engineer will.  From as little as a one to two-week engagement to monthly or quarterly commitments, **augmenting a project with expert talent** will get you on the fast track to your return on investment. ![cci_staff-assist_header_1000x500](https://info.ccisystems.com/hs-fs/hubfs/cci_staff-assist_header_1000x500.png?width=1000&height=500&name=cci_staff-assist_header_1000x500.png) Leveraging the expanded skills of customer solutions engineers and architects with diverse technical backgrounds brings decades of experience, expertise, and troubleshooting tactics into a **consolidated knowledge base**. Every tool set and process is tested for uninterrupted implementation and trusted escalation procedures. This service will make your team more productive at the start of the engagement, **relieve stress on management and recruiting** who are facing staffing challenges, and let your company focus on making money, not endless cycles of hiring. Getting started on a project now will give you a **better return on your investment** (ROI) later. One unseen benefit of utilizing staff assistance on your team is the **availability of a mentor** who will help teach your engineers. This allows an opportunity for **on-the-job learning** without putting more resources into team training. As you know, hiring a new candidate comes with an itemized list of overhead, including health insurance, retirement packages, vacation and sick time, overtime pay, and costs associated with development and training. ![cci_staff-assist_image-square_rounded-corners-1](https://info.ccisystems.com/hs-fs/hubfs/cci_staff-assist_image-square_rounded-corners-1.png?width=500&height=500&name=cci_staff-assist_image-square_rounded-corners-1.png) Staff Assistance and Augmentation ## How to Handle Engineering Staffing Problems Without Hiring Finding network engineers who are well-trained, qualified, and fit your company culture can be an uphill battle. When the size of your team does not track with the rapid growth of your network, stress will begin to set in as the workload becomes unmanageable. Lack of expertise can be especially true for rural operators who cannot hire someone off the street to run their network. By moving forward with a new hire who may not meet all the criteria or qualifications of a veteran technician, the cost of training a new employee can make a salary of $80,000 annually become $100,000 overnight. [Learn More](https://blog.ccisystems.com/blog/how-to-handle-staffing-problems-without-hiring) ![cci_staff-assist_image-square_rounded-corners-1](https://info.ccisystems.com/hs-fs/hubfs/cci_staff-assist_image-square_rounded-corners-1.png?width=500&height=500&name=cci_staff-assist_image-square_rounded-corners-1.png) - ![cci_partner_a10-networks_card_transparent](https://info.ccisystems.com/hs-fs/hubfs/cci_partner_a10-networks_card_transparent.png?width=1920&height=1080&name=cci_partner_a10-networks_card_transparent.png) - ![cci_partner_ciena_card_transparent](https://info.ccisystems.com/hs-fs/hubfs/cci_partner_ciena_card_transparent.png?width=1920&height=1080&name=cci_partner_ciena_card_transparent.png) - ![cci_partner_cisco_card_transparent](https://info.ccisystems.com/hs-fs/hubfs/cci_partner_cisco_card_transparent.png?width=1920&height=1080&name=cci_partner_cisco_card_transparent.png) - ![cci_partner_juniper-networks_card_transparent](https://info.ccisystems.com/hs-fs/hubfs/cci_partner_juniper-networks_card_transparent.png?width=1920&height=1080&name=cci_partner_juniper-networks_card_transparent.png) - ![cci_partner_nokia_card_transparent](https://info.ccisystems.com/hs-fs/hubfs/cci_partner_nokia_card_transparent.png?width=1920&height=1080&name=cci_partner_nokia_card_transparent.png) Vendor certifications allow CCI’s engineers to provide solutions for complex problems. ## Not sure where to start? You're not alone. If you're not sure where you want to go or how you're getting there, contact an expert today to start creating a plan and a roadmap. Once you begin your journey, your destination will become much clearer. 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